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What is up with Fed Ex? They are adjsuting most of my lables in wierd ways.
Today they "adjusted" a label on a model airplane that I shipped. Finished package was 15 pounds 15 ounces. I called it 16 lbs, bought the label and shipped it. After delivery to the buyer I get a cost adjustment. Fed Ex called the package 40 pounds! My scale has been checked and it is perfectly accurate. It only measures to 35 pounds. The package was 15 pounds and 15 ounces. Whats up?
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rfmtm
Mentor1 year agoCarriers also charge Dimensional Weight, which can be higher than actual weight. So make sure you enter the dimensions correctly.
What was size of the package and the to/from Zip Codes?