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What is this? Help!
Summary: cheech2021 received an email that appeared to be from eBay, asking them to verify information for security purposes, which they suspected was a scam. eburtonlab confirmed it was indeed a scam, explaining that eBay does not use user account messages with verification links and noted past issues with scam messages. krazzykats inquired whether it was through eBay messaging or community boards and advised changing passwords after learning cheech2021 fell for the scam and disclosed credit card information. They recommended canceling the card and also suggested changing the email password.
Ebay emailed me saying You have a new notification.
Then I went and found this.
What is it?? A scam I believe, and I see no way in reported it on the message
e_b_a_y_he-3
3:15 PM
Our systems have identified that some information on our platform requires your attention as part of our updated security procedures.
Please review the request through the platform to confirm that your information is up to date.
Verify-Now
Status: Pending
Timeframe: Within 24 hours of receiving this message
If the request is not completed within the specified timeframe, certain features on our platform may become temporarily unavailable until the process is completed.
Thank you for helping us maintain a secure environment on our platform.
Support Team
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krazzykats
Mentor1 month agoScam. Was this through eBay messaging or through Direct Messages here on the Community boards?
Another similar thread here:
Is this suspicious message legit? | Ask a Mentor | eBay Community
cheech2021
OP1 month agoYes i fell for it too. now what? I figure I got an email from ebay so I went from there
krazzykats
Mentor1 month agoChange your password.
cheech2021
OP1 month agoi gave out my Credit card numbers
krazzykats
Mentor1 month agoCall the CC company right now and cancel the card. Get a new one.
krazzykats
Mentor1 month agoI would also change my email password.
cheech2021
OP1 month agoThank You
eburtonlab
Mentor1 month ago@cheech2021
It is a scam. eBay does not send messages from user accounts with links to verify anything. That is something that scammers often do.
eBay recently shut down the community message feature for several days to prevent such messages, but apparently turning the feature back on allows the old scam messages with the scam link to be seen once again, even though new messages with links should be blocked now.