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What is live representative telephone number?
I reported to ebay an item that did not arrive and have not received a refund. Can not follow up on-line or with chat because 30 day period has now expired. Item was reported prior to 30 day period. But ebay has not responded.
1 comment
eburtonlab
Mentor3 years agoWhat kind of case did you open? Did you ask eBay to step in when that option was still available?
Check the status of your return here:
https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/