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what if
What if a eBay shipping label was purchased prior to actually weighing the package? what if it (the label) says a different weight than what it actually is? what do I do now🤷♀️ do I go ahead and ship it or do I have to order another label?
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lisa5768
Mentor5 months ago@amakl-4341
The shipping label needs to have accurate package details. You will need to get a correct label, you can not ship using a incorrect one.
Void the incorrect label and then purchase a new one.
Go to your shipping labels page and find the unused label. In the drop down actions menu is the option to void the label. You have 28 days to void USPS, UPS, and FedEx labels. eBay Standard Envelope labels are non-voidable once they have been printed. If it was a USPS label it will take up to 21 days for them to verify it was not used and send your refund. More details on the page below.
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=2&query=Printing%20and%20voiding%20shipping%20labels&intent=ship&lucenceai=lucenceai&docId=HELP1118
Once you void the label go back to the order and in the drop down menu is the option to get another label. Change the weight and measurements to match your package.