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What happens when I order a 2 piece suit and I only get the jacket
I ordered a two piece suit but received only the jacket. No pants
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Discussions in this board are limited to the original poster and Community Mentors
I ordered a two piece suit but received only the jacket. No pants
disneyshopper
Mentor2 years agoIf you used the CONTACT SELLER and let him/her know, and the selkler will not help you, then you need to do this:
The easiest way is to go to your Purchase history, locate the item. You have 30 days from date of receipt. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
If the seller has a no returns policy, ebay's Money Back Guarantee trumps the seller's No Returns policy if the item never arrives, or it is Not as Described. The No Returns policy is only good for buyer's remorse: changed mind, didn't like it, doesn't fit, found it cheaper elsewhere. For those reasons, the seller can decline a return.