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what happened to "sell similar" and copying a listing data
what happened to sell similar and copying a listing data
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Discussions in this board are limited to the original poster and Community Mentors
what happened to sell similar and copying a listing data
eastlaneave
Mentor9 months ago@bestgarage
I created a tech board thread about this issue
Comment on this thread on the technical board
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Multiple-reports-of-missing-Sell-Similar-link-on-website/m-p/35350938#M148088
bestgarage
OP9 months agoThanks alot!
I used two of your steps:
A) Log out and back in.
Clear your cache
and restored "Have one to sell?" "Sell Now". Let's hope it remains!
P.S. eBay hasn't responded to the "ticket" they submitted---oh well. 🙂
eastlaneave
Mentor9 months ago@bestgarage
Here's how to find Sell Similar or Sell One
1) If you are selling similar on your own listing, you can find it on Seller Hub Active Listings page here
2) Or from someone else's listing
It's under the photos
3) On the app
Sell Similar from your own listing use the 3 dots ⋯ to the right of your title
Sell Similar from someone else's listing, open the listing then use the 3 dots ⋯ to select Sell One Like This
bestgarage
OP9 months agoThat option isn't there. It was there two weeks ago...want to see a screenshot of what I see in that area?
I'd like to upload, but do not have permission to do so.
eastlaneave
Mentor9 months ago@bestgarage
Yes, I'd like a screenshot. I can't change the settings to allow you to upload, but you can put the image in a dropbox and share the URL here.
bestgarage
OP9 months agoI'll try to do that this evening---thanks!
bestgarage
OP9 months agohttps://drive.google.com/file/d/1Y9yYVRVQrWSQbtpIbfA3AJ0TB9EcURiA/view?usp=drive_link
https://drive.google.com/file/d/1suKOFQ5ikvj04RLjtdr2XHUuM0G5X-Sh/view?usp=drive_link
According to the eBay help desk (I called them today), they say that other sellers are also seeing this lack of "sell similar" or "sell one like this" (to use an existing listing from another seller as a template) and they opened a ticket. This is what I'm accustomed to seeing: "Sell One Like This", not "create a new listing".
What do you think?
eastlaneave
Mentor9 months ago@bestgarage
You are the 2nd person I've seen recently who reported this issue.
For Google Drive, change the settings to "anyone with the link can see this"
Currently I am not allowed to view it due to your security settings.
bestgarage
OP9 months agohttps://drive.google.com/drive/folders/1NR0TSXsdpxvANgf1KHUrmCBb-nozRVOV?usp=sharing
Does this show both screenshots?
eastlaneave
Mentor9 months ago@bestgarage
Yes, I can see both files now.
You are seeing create a new listing, rather than sell similar.
I believe this is an temporary issue. It's only affecting a few people. One person I helped has gotten the 'Sell One' button back
Try this:
A) Log out and back in.
Clear your cache
Use a different browser (example: Chrome, Edge, Firefox, Safari)
Browsers and clearing cache advice:
https://www.ebay.com/help/policies/technical-issues/technical-issues?id=4220
B) Try on the computer if you are using the App, or vice versa
You can add your voice on this thread.
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Multiple-reports-of-missing-Sell-Similar-link-on-website/m-p/35350938#M148088
inceptions
Mentor9 months agoHi @bestgarage
You'll find the Sell Similar in the list of options next to an item in most of your lists (Active, Sold, Ended...). You'll also find it on the item listing in the top portion of the page.