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What does it mean that the seller is inactive?
I am trying to contact seller and it says they are inactive, I just ordered from them.
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Discussions in this board are limited to the original poster and Community Mentors
I am trying to contact seller and it says they are inactive, I just ordered from them.
selforfun
Mentor1 year agoHi @virgsobo-13
eBay may cancel unconfirmed accounts or accounts inactive for a substantial period, and can refuse, modify, or terminate Services at its discretion (see User Agreement: https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259)
“Inactive seller†means the seller has no active listings or their account is on hold/suspended
you can still manage your order:
Go to My eBay > Purchase history (https://www.ebay.com/mye/myebay/purchase)
find your order and click Contact seller
If the seller doesn’t reply within 3 business days, open a case in the Resolution Center and eBay will step in to resolve your issue - see Resolving issues with sellers: https://www.ebay.com/help/buying/resolving-issues-sellers/resolving-issues-sellers?id=4011
virgsobo-13
OP1 year agoThank you, I have followed your instructions.
virgsobo-13
OP1 year agoThank you for your help. I have done all that you recommended.