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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    What can you do when seller(monkey something), shipper(fedex), and ebay won't take responsibility
                     

    FedEx delivered to wrong location as proved by their photo.  Only response has been "case closed"

    joy-6420
    joy-6420
    View listings
    Posted 7 months ago·Last reply 7 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    rfmtm

    rfmtm

    Mentor7 months ago
    622View listings

    If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.


    If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If the address on the label is not yours, then you need documentation from the carrier to that effect to show ebay when you appeal the case.

     

                                           
                                                                                     
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