Hi, I'm currently auctioning a bicycle component and inadvertently entered "1102 x 14 x 10 in" for the package dimensions. The actual package is 14 x 10 x 10 in. The auction listing says that the item will ship to the United States, but does not alllow prospective buyers to see or calculate any other shipping information, which has led to some confusion. I am unable to correct the error since the item has one bid as of this post. Weirdly, when I go to the "Revise Listing" pa...

You canâ€™t change the shipping after there is a bid. Since the system canâ€™t calculate the shipping, you will have to invoice the winning bidder. Your additions to the description are fine - you didnâ€™t have to offer free shipping, but it doesnâ€™t violate any rules. I donâ€™t know of any written rules on how to handle a situation where the system can not provide the information to the buyer ðŸ™‚

What are Seller Liabilities for Incorrect Package Dimensions? | Ask a Mentor

Discussions

What are Seller Liabilities for Incorrect Package Dimensions? | Ask a Mentor | eBay Community