What are my options if theres a missing piece

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I purchased an ipad and the listing stated a charger was included. They didn't send the charger and I've reached out to them a couple times already. What can I do?

alliesegura24_5

44 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

disneyshopper

Mentor2 years ago

8643 View listings

If the seller will not respond, you can file a Returns Request.

The easiest way is to go to your Purchase history, locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.