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    We had a concern with the buyers account
                     

    Hello, was hoping someone could provide context to this. Received an email about a buyers account who purchased something last month. While the order was paid for and delivered, ebay has now canceled it and gave me back my fee. Is this normal? Or should I reach out to revive my item back since it canceled?

    murrdablur72
    murrdablur72
    49View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eastlaneave

    eastlaneave

    Mentor1 year ago
    ~Community Mentor~4603View listings

    @murrdablur72 

     

     

    eBay removes buyers and sellers from the platform for violating policies (inappropriate behavior)
    When they do that, they remove the transaction from history, which cancels the sale.

     

    You've got the buyer's money, so all is well.

                                           
                                                                                     
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