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was sent wrong item from seller
I purchased some blood glucose test strips from seller. She sent me 3 Leviton light switches. I opened the box at the post office, and saw the switches. I told the postal employee I did not order them. I did not realize they were sent to me by my Ebay seller. I told the postal lady that I hated to just keep them because I knew they were expensive switches, so she said I could just refuse them, and they would return them to seller. I made the mistake of doing this because I didn't know they were MY wrong items sent to me. I did take a picture of the return label the P.O stuck on the box to prove I returned them. When I realized after I got home that tracking showed my Ebay item had arrived is when I knew the package had been sent to me from the Ebay seller, but was wrong item. I contacted her immediately, and she said she was sorry and would send the test strips out immediately. I waited for days, and nothing. I contacted her again, and she said sorry again, and would take the order that day and send me tracking the same evening. NOTHING!!! So I asked Ebay to step in, and they said they would do nothing because the item had said delivered in tracking! They didn't even look at our emails back and fourth and see what she told me! Evidently her feedback proves my case as she now has another buyer claiming he didn't get his 3 Leviton switches, but was sent a small item (my test strips I'm sure) and he is not a happy camper as I am not pleased with Ebays response either. I have been with Ebay for may years, and I buy things from them constantly every month. They are making a huge mistake by ignoring my complaint. I will not miss 18 dollars, but they will miss many more sales to me because of their neglect. I might just stop all my Ebay dealings. It's just the principle of the whole thing. They need to wake up and review all cases before they just say "your item was delivered". Anyone else ever had this problem???
