Locked
Discussions in this board are limited to the original poster and Community Mentors
warranty for an item that was bought more then 90 days ago
Hello, im trying to contact the seller of a 300tdi cylinder head for a warranty claim, the item has a 1 year warranty from manufacture, today is the 16th of February and i bought the cylinder head in October 3rd,
has someone had to deal with this kind of warranty claims before? and were do i start?
thanks!
1 comment
eburtonlab
Mentor6 months ago@619polaris
If you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases, though PayPal has limited "not as described" returns to thirty days. After your credit card protection expires, you have few options.