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    Warranty
                     

    I bought a cover from USA pool superstore. It had a five year full warranty. It failed after 18 months. The store is set up some how where they cannot be contacted. Please help

     Thank you 

    hami.mar
    hami.mar
    184View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    dryophelia

    dryophelia

    Mentor1 year ago
    already ready already9View listings

    @hami.mar 

     

    Here is eBay’s help page about warranties.  https://www.ebay.com/help/policies/listing-policies/warranty-policy?id=4245&st=3&pos=2&query=Warranty%20policy&intent=Warranty&lucenceai=lucenceai&docId=HELP1246

    In the brick and mortar store where I work, the wording of the warranty says the consumer must go online and register the product. They need their receipt to be through an authorized dealer. 

    Most eBay sellers are NOT authorized dealers of the brand and therefore, any offer of a warranty is moot. 

                                           
                                                                                     
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