Wants to cancel order, but it has been shipped
A customer asked me to cancel an order which had already went out, I explained I could not, he told me that ebay said I could have the post office stop the item, I checked and it was not available for that item and if it was I would have to pay to do it. The customer then told me his son ordered it without his permission, he was rude and made a few statements about me being broke and slow, I told him when it arrives just return it and I would refund the money, he told me his son did not live with him so it was not even going to his address. I tried explaining to him that he would have to deal with his son about it. He told me he was going to leave horrible feedback. What am I supposed to do? I finally told him to just request a refund and I would give it to him and the kid could keep the toy. How is this my fault?
mega-ma-roo
·3 years agoIt's not your fault and you did the best you could do. Be sure to put the buyer on your blocked bidder list.