wanting a return

Question

I ordered a 14k gold chain bracelet..Will not give me a return...What i received is not what listed on the sale page...need to speak to some one.

lady_madonna · Answer

@pamelas-buying

No need to speak to someone.

File a Return Request:

Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. Attach a photo.
If your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.