want to return an item but all information ,msgs,email about the transaction dissapier from my file,

Question

after i contacted the seller about selling me a 6 years old tire,i can't return it because i have no invoice,nothing...is this ebay doing???

disneyshopper · Answer

Is it possible you made this purchase as a guest?

Purchases made as a guest are separate from purchases made as a registered member (that is why it is not in your Purchase history). You will need to sign in using the email address you used as a guest along with the PASSCODE that ebay sent you. Then you should be able to file a Returns Request.