waive all promoted fee

Question

We have incurred promoted fees for the items that haven't sold, and for those that did sell, we were charged significantly more in promotion than the item's price without being aware of these fees; we request a refund

disneyshopper · Answer

To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Customer Service is open 5:00am to 9:30pm Pacific time.

If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.