Voided shipping label

Question

I recently had to void out a shipping label because the weight was about 40 pounds over the actual weight which made the label 90.00. I never shipped or printed the label and voided it out then created a new one with the correct weight. How long does it normally take for ebay to refund the cost of the label.

eastlaneave · Answer

@saim_1596 The refund will come about 21 days after you cancel. Here's how to cancel (or void) an unused shipping label you purchased on eBay: - Go to Manage shipping labels: https://www.ebay.com/ship/labels/my-ebay - Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL. - Choose your reason for canceling the label. - Select Cancel shipping label. You have 28 days to cancel a label. The refund will come about 21 days after you cancel. -- Here is a help page where you can learn more: https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3