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Void return shipping label?
Customer requested to return an item. I okayed the return and sent a return shipping label. But it has the wrong return address. I need to void the label. Cannot figure out how to do this and cant get any assistance from eBay.
1 comment
disneyshopper
Mentor2 years agohttps://accountsettings.ebay.com/uas/addresses
There are FIVE addresses to edit/update.
If you update now, I don't believe it is retroactive, so I would contact ebay customer service.
To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.