Virtual Assistant REFUSES to connect to LIVE AGENT

Question

Has eBay stopped LIVE AGENTS after a certain time of day? Regardless of what I request, VA states to EMAIL and I will get a response in 2 days!! Two days?? None of their articles explains the instructions I need.

inceptions · Answer

Hi @ajl_ventures

Your best bet to get answers or get help with a problem is usually to ask right here.

Alternatively, at the Help link at the top of the page, search for the topic you need help with, find the one that's the best match, and if it doesn't answer your question, scroll down and use the contact link at the bottom of the page. If you don't get a Have us call you option, type "Agent" in the chat box.

stuff4divas · Answer

@ajl_ventures

Click on > https://www.ebay.com/help/contact_us?id=4002&st=10 to see the various options to contact eBay

If you decide to receive a call back, make sure your phone will not block the call back

AND-OR

Read this > https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851