USPS won't accept a buyers address

Question

Buyer pays for item, shipping address provided by EBAY is not accepted by USPS. No replies from my messages from buyer. Can EBAY contact buyer for me??

mam98031 · Answer

The shipping address was provided by the Buyer through Ebay. You can reach out to Ebay if you want, but if the buyer isn't responding to you, it is likely they won't respond to Ebay either.

If it were my transaction, I'd contact the buyer one last time to let them know I had tried several times to get in contact with them due to a problem with their ship to address but have not yet heard back from them. So you are cancelling the transaction. Let them know to contact you with any questions or if they'd like to repurchase the item.

Then just file for a cancellation using the reason Problem with Buyer's Address. That will not harm the health of your selling account. Make sure you fully refund them.

Please let us know if you have any other questions.