USPS Priority Mail and Ground Advantage automatically covers packages that are damaged

Question

I have wasted so much time on trying to work on line with filing a claim as seller for damaged package that I created label on ebay and shipped USPS. What is process to file a claim through ebay?

inceptions · Answer

Hi @theprodguru

You can only file your insurance claim online through USPS here:

https://www.usps.com/help/claims.htmhttps://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjcwLaT4NGEAxUyMlkFHTcaAREQFnoECAYQAQ&url=https%3A%2F%2Fwww.usps.com%2Fhelp%2Fclaims.htm&usg=AOvVaw1FQbnBHoKSQv9dLc8SaD9u&opi=89978449

eBay help article:

https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=3&pos=1&query=Shipping%20insurance&intent=file%20insurance%20claim&lucenceai=lucenceai&docId=HELP1339#section1