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USPS not honoring claims for damaged items
Has anyone been having problems with the USPS over damaged items. I shipped an item with additional ship cover insurance and it arrived broken. My customer took it to her local P O and they told her she needed to get an appraisal of the item and the cost to repair it and they would not file a claim. This is a broken glass decanter which is totally unrepairable. When I file claims online, they won't accept my photos of damaged item as they say they are too large and then they tell me my window of opportunity has expired. The ship cover insurance is a scam.
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