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USPS Lost package, I reimbursed buyer....
USPS insurance paid me back for lost package, but I have a bad mark on my account for it. How do I get this off my account? Same issue with a damaged item received by buyer. I refunded, but still received a bad mark on my account. How is it that shipping issues are directed at my standing as a seller?
1 comment
disneyshopper
Mentor1 year agoIf you take care of your buyers such that they did not have to Ask ebay to step in, there should be no defect recorded on your account. Once a buyer Asks ebay to step in, an unresolved transaction is recorded on your account. I believe those stay on your record for 12 months.