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Used first label
Possibly used wrong label:
Buyer bought item ( I printed label and packaged item) then buyer cancelled- next day buyer bought item again.
I used the label from first purchase and shipped.
eBay is showing to ship item-that I have already shipped with the first label. I don’t know how to fix
Should I just print second label and see what happens.
E
1 comment
wooden_flower
Mentor1 month ago@mossiemo09
In your sold orders see if ‘add tracking’ is an available action next to the new order. If so, manually add the tracking # that way.
If not, then you should be able to select ‘mark as shipped’. You can send the buyer the tracking # in a message. Without the tracking attached to the order, you may have to wait longer for the funds to be released.
If you print another label, you will be charged for it. The new label will never show as delivered. So that is not a solution.