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Use CHAT instead of CALL when trying to reach a live agent.
Does anyone have any step by step or advise for connecting to a live agent via chat as opposed to calling them? Sometimes I'm on ebay on my desktop and cannot use my phone since I may be calling someone else or doing another task on it, but the only options AI gives me is to call eBay. However, chat usually is a lot better for me especially since I can have a record of my chat with the agent. Please HELP!
2 comments
lady_madonna
Mentor1 year ago@sensasian
You can request for Ebay to call you so your calls will not be interrupted.
You can use the following link to request a call back from an Ebay customer service rep :
https://www.ebay.com/help/eua?id=5275&mkpid
Available 5:00 am to 9:30 pm Pacific Time.
Or send a private message for further help here:
http://facebook.com/eBay
or
https://x.com/askebay
sensasian
OP1 year agoHello. I don’t want to call.
I wanted to chat/text an agent on eBay. There just hasn’t been an option for this recently.