Upset buyer
I had a purse listed and a person purchased the item and then turned around and told me to cancel the purchase as she had the wrong address that item needed to be sent to. I wasn't able to do that as I wasn't able with the eBay cancellation process. In the mean time the item delisted and for a larger amount on same item and another person purchased it. Prior to this delisting, the original purchaser kept telling me to increase the price and reserve it which I didn't know how to do. Currently she is now given me negative feedbacks which is highly upsetting when she was a fault. She also tried to purchase it again as I recognize her name. I put in a call to Ebay and thought it was all taken care of and they would remove any negative feedback but they haven't.