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    UPS threw away the package
                     

    I sold an item to someone. During delivery UPS had to throw the package away. They never said why and when I requested a refund they never sent any money to me or Ebay. I got the label through ebay so it should’ve gone back there. Now the buyer is requesting refund from me but the package was out of my control once it shipped. UPS threw it away. I’m not sure what to do. 

    mar1sza
    mar1sza
    0View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @mar1sza 

    Refund your buyer and file a claim through UPS.

     

    https://www.ups.com/us/en/support/file-a-claim.page

                                           
    mar1sza

    mar1sza

    OP2 years ago
    0View listings

    Hi, I did file a claim with ups and they never sent anything. at this point it has been 5 months.

                                           
                                                                                     
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