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UPS destroyed package. As a seller, how to complete claim?
I shipped a package to my customer and UPS had packaged it for me. The package was destroyed in transit and disposed of. I tried filing a claim in person at the UPS store, but they said it had to be done on eBay since I purchased the label from here.
I did it on the UPS claims website, and now it's been stuck on "Package Inspection/Investigation complete."
What now? How do I get reimbursed?
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