Upload videos
I do not have the option to upload videos. Where do I find that info and how to use it? The automative system is a joke. Thanks, Jennifer
2 comments
I do not have the option to upload videos. Where do I find that info and how to use it? The automative system is a joke. Thanks, Jennifer
eastlaneave
Mentor1 year ago@jemibecci
You will need list on the website and use the "New Listing Tool" format to upload a video. (Neither the Mobile App nor the website "Quick Listing Tool" allow videos.)
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To Add a Video
If you have the "New Listing Tool" and are on the website
Videos need to be added from the website, desktop, or browser view, not from the app
-->> Videos should be .mp4 or .mov with a 150MB limit, or less than one minute long
TIP: There used to be a dedicated "click this to add a video" but now it is the same place you click to upload a photo.
A) Browse to select the video
Click Add (any photo spot) and then browse to the file location, (a Windows file folder will appear)
Click the Video file and click Open on the Windows window.
OR
B) Drag and Drop the video
-- From my own personal experience, it is best to have your Video folder open and your eBay listing open.
To drag and drop a Video file, click it with your left mouse button, then, without releasing the button, drag it to the desired location and then release the mouse button to drop it.
jemibecci
OP1 year agoThank you! I'm pretty smart on most things. But this was kicking my ass. I hope they let us do it from the mobile. That's where I do most things. Have a great weekend.