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Updating email address that has been decommissioned
Summary: b-g is frustrated with eBay's lack of response to an issue updating their email address. Despite following the steps and receiving a test email from support, the verification email needed to update the email address never arrives. This situation is impacting their ability to sell items on eBay, and they're seeking additional assistance to resolve the problem.
I am so frustrated with the lack of response to my issue here. I have been an eBay member since its inception. I have 1026 rating . I am unable to update to my new email. I have tried multiple times over this past year to get someone from eBay to help me. I am able to go to personal settings, edit email, even put in my new email. The thing that is frustrating is I get a notice on my eBay that a verification email is being sent to me new email. Nothing ever arrives. I know that my email is good to go because last night I called eBay support and the person was able to send me an email from eBay that I received into my new email. I have not sold items only bought due to not having an access to my email in the event that a buyer wants to contact me. Can someone help? I am trying to ratchet this up the line.
I have successfully updated my email to all my other correspondences so I know this is isolated to eBAY. I get the same responses on how to fix this, only to have it "forwarded on to tach" to which I get no response. Each time I call I try to get access to a supervisor. This is an issue that should be readily fixed with a push of a button. Does anyone have any ideas on how to get to another level of support. Half of the people that I talk with I can hardly understand,
eastlaneave
Mentor1 week ago@b-g
Contact your email provider. It sounds like they are blocking the eBay confimatoin emails.