Updating Account details

Question

When I started ebay in 2023 I had a chime account. It has been closed over a year ago and customer service can't supply me the information required to update how I will receive my funds from selling.

comics-scifi-collectibles · Answer

@toam_9835 I know that eBay usually wants you to enter the old account number, which I understand that you do not have. As my fellow Mentor stated you do need to use a brick and mortar checking account.

Here's how to change bank checking accounts and if you have any problems you can contact eBay customer service for help from #3

#1 First make sure your name and address on your eBay account match your new bank account exactly:

https://accountsettings.ebay.com/profile It must be a brick and mortar checking account, not virtual.

#2 Next try this: Go to your payments page and select Add Payment option.

https://ppcapp.ebay.com/myppc/wallet/list Then select add bank account and add the new account. Then if the old account is not automatically deleted you will need to delete it.

Here are screenshots of the steps: www.shipscript.com/ebayhelp/managed_payments/account_mp_add_new_bank_path.png

#3 If you still can not change banks then here's how to contact an eBay customer service managed Payments Agent:

Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814

Then Type Verify Checking account. In the chat bot box on the lower right.

Then AGENT after the bot responds. You might have to repeat those steps.

lady_madonna · Answer

You need to enter a checking account with a brick & mortar bank on Ebay in order to receive payouts as a seller.

Getting paid for items you've sold

https://www.ebay.com/help/selling/getting-paid/payouts-work-managed-payments-sellers?id=4814

To verify your bank account, Ebay will need:

Name on the checking account (must match the name on your Ebay account)
Bank name
Routing number
Account number