eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Update shipping Address
                     

    Good afternoon, colleagues! I have the following problem: I'm trying to change the shipping address on my account, but ebay won't let me do it. This message appears all the time: "Something went wrong. Please try again later"IMG-20240319-WA0006.jpg

    antoncards
    antoncards
    1325View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    woodland_gnome

    woodland_gnome

    ·2 years ago
    23View listings

    Reboot.  Try a different browser/platform/device.  Try it on ebay.de (the German site; you are currently on ebay.com, the primarily US site--it is probably looking for you in US zipcode 07743 which is in New Jersey instead of German Postal Code for those digits).

     

    In the meantime you can change the shipping address of any order you place before you pay for it if you hadn't already pre-authorized automatic payment (e.g. when you made an offer for it).  There are links to change shipping address (and options if applicable)  and payment methods on the pre-authorization confirmation screen if you are making an offer that requires it (or at Checkout if you haven't pre-authorized it).

                                           
                                                                                     
    •                                                              
    •                                                              
    •