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Update payout method
Hey. I received an email saying I updated my payment account. I didn't do that and now I can't verify my bank information. What should I do? Thank you!
1 comment
eastlaneave
Mentor11 months ago@fishqiu402
-- Your account may have been hacked and someone may be using it fraudulently.
Please call 866 961 9253
it is a dedicated line for customers who may have experienced fraud on their account
If this number does not work, you can have eBay call you, here
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
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1) If for some reason you cannot reach them, please get on a computer and change your password if you are able. https://accountsettings.ebay.com/profile
2) Log out from any session you do not recognize (this is very, very important)
https://signinalert.ebay.com/sgninalrt/sessions
3) check bank information
https://ppcapp.ebay.com/myppc/wallet/list
4) Name address etc
https://accountsettings.ebay.com/profile
5) Addresses
https://accountsettings.ebay.com/uas/addresses
-- Here is a help page where you can learn more: https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196
and
https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379