Update a review

Question

Good morning to all, iâ€™m looking for assistance with how I go about updating a review. Does eBay have to send me a link to do so?

Unknown · Answer

Hello @scomoj

If everything is alright, and you're sure, here are the eBay instructions:

"If you wish to revise your original feedback you can contact the seller directly and ask them to send you a feedback revision request.

If a seller would like you to revise your feedback, weâ€™ll send you an email with all the details.

Once youâ€™ve received your revision request, youâ€™ll then have 10 days to either:

Revise the feedback â€“ Select Accept request in the email and weâ€™ll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer be visible on eBay
Decline the request â€“ Select Decline request in the email and state your reason for doing so. If youâ€™d like to keep your reasons private, select I donâ€™t want to share the reason with the seller

Weâ€™ll send you a reminder if you havenâ€™t responded after 7 days. Revision requests expire after 10 days and the feedback wonâ€™t be changed if you havenâ€™t responded within that time."