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Unwarranted Buyer feedback
I just got my 1st negative feedback from a buyer whose item was lost by USPS. It got scanned in the system but never got delivered. The buyer was fully refunded by eBay. Ebay customer service told me not to issue the refund on my own because the item may get delivered. Over a month later the buyer leaves negative feedback. What can I do to protect my top rated seller status?
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