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    Unused eBay shipping labels refund
                     

    How do I get a refund for a shipping label from eBay that I chose not to use, instead I used my own label.

    mooniemars76
    mooniemars76
    13View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jacbarcollectibles

    jacbarcollectibles

    Mentor1 year ago
    643View listings

    Labels can be cancelled within 28 days of purchase.  After this the shipping carrier will not give any refunds.  It takes 21 days to have the carrier determine the label was not used and allow a refund.

                                           
    eastlaneave

    eastlaneave

    Mentor1 year ago
    ~Community Mentor~4603View listings

    @mooniemars76 

     

    Here's how to cancel (or void) a shipping label you purchased on eBay:

     

    - Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay

    - Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.

    - Choose your reason for canceling the label. If you want to, you can add a message for the buyer.

    - Select Cancel (or Void) shipping label.

     

    The refund will come in about 21 days.

     

                                           
                                                                                     
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