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Unscrupulous Seller
I won an auction and paid for it immediately.
The next thing I know it's cancelled and my money is refunded. He relisted the item. The seller stated an issue with the shipping address. I have not had any issues with receiving anything from any seller.
I contacted the seller and he claims he has the right to do what he did. I told him I'd file a report and he said it's senseless, eBay does nothing because it's his right to cancel anytime.
Besides the auction I won, I had bid on seven of his other auctions. I contacted the seller with individual emails, asking for each of my bids to be removed from the items. Now he is not responding at all and is leaving my bids up.
I just don't like dealing with sellers like this. Can I get some advice on what I can do next?
woodland_gnome
·3 years agoThe seller should have automatically gotten a "defect" when s/he cancelled the transaction, but the lie s/he told blamed you and avoided that. "Defects" are the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
Report the lie at https://www.ebay.com/help/action?topicId=4850 I don't know if eBay will do anything about it (give the seller the defect s/he should have gotten if s/he had taken the blame him/herself, keep the cancellation blaming you from counting toward your Open Transaction Limits) but it's relatively easy to do it that way.
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.
kensgiftshop
·3 years agoOn the canceled order, you can report the seller for using the wrong reason for canceling the order to avoid getting a defect from Ebay.
https://www.ebay.com/help/action?topicid=4022
The other bids, depending on how much time is left, you can retract your bids.