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Unsatisfied customer
Purchased a ring from a seller(nirwani-jewels)(42) on eBay turned out not being the right ring, asked for a return the seller agreed. The seller Suppose to send a shipping label, never received it, now the seller not responding. I ask eBay to step in haven't heard from them as well. I have until the 12 th of March to return the merchandise, I haven’t heard from the seller in 5 days about the return label or eBay. It’s very unprofessional on both ends of the spectrum. Who do I turn to now?
1 comment
wooden_flower
Mentor2 years ago@rannibrow_0
Go to your return to see if there is an update - when you click 'ask us to step in' there should be a response.
If nothing, speak to customer service.
To speak to customer service, use the link this page “have us call you†- https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you don't see 'have us call you', click chat. Then type contact an agent.