Locked
Discussions in this board are limited to the original poster and Community Mentors
Unresponsive seller
I'm thinking of buying a specific model Samsung phone. I saw one (used) for a modest/low price and I made a bid on it for even lower, the bid somehow didn't register on ebay, I later made the same bid which was instantly declined (it showed "5 bids left" which confirmed that clearly the first attempt had not gone through), then I made a higher bid, and then I also asked the seller a question (through the "Contact Seller" tab which allows more than a tweet's worth of words), a question sent yesterday which they still haven't responded to. My second, higher bid got 0 response and just expired, and I still have no answer to my question about whether the video works and the charging port is dependable/ not erratic. I know it's coming up toward Christmas and maybe the seller is super-busy but is this typical? Might they have been offended at my initial offer that was only about 55% of the ~$20 value? (it's not free shipping so that added to the price). I just wanna make sure this phone has a solidly working video function etc 'cause that's what I'm buying it for! I'm a little uneasy buying a phone from someone who has responded *not at all* to my questions.
How good is the eBay return policy if there's even something a little off with this phone? I hate dealing with super-uncommunicative business people, if something is wrong with this phone I don't want to be frustratedly speaking to a wall as I have been the past two days. Appreciate your input.
lady_madonna
Mentor2 years ago@beck33-magenta
You made OFFERS, not bids.
Sellers are not obligated to respond to offers. Offering 55% of the value/price is a bit low, I usually make offers around 80-90%.
If you don't know the full details of the phone, it probably would be best to pass it up even though Ebay does allow returns in certain situations.
beck33-magenta
OP2 years agoHi, thanks so much for reply! Yes, I meant "offer", not "bid". I know the offer was low but they could have just said "no way, $xx minimum" or some such (though I do understand they're under no obligation to respond). Them not answering my "video/ charging port" question is discomfiting; so if I bought it and the video (or the charging port) turned out to be wiggy, do you think this would qualify as a "certain situation" that eBay would honor? And would I have to pay for return shipping? It might be worth a shot getting this but not if eBay won't have my back.
Thanks so much again for your reply and thanks in advance for any further info!