Unpaid item case

Question

I am getting unpaid item case on my account while I have not faulted on any payment. How do I get out of this. There are items I can't bid on completely. Could somebody help me?

woodland_gnome · Answer

Look in the Cancellations and Returns tab of your My eBay: Purchase History for cancellations for non-payment (after 4 days) within the past 12 months.

Whether you can buy an item now depends on the seller you are trying to buy from. Some don't enable that Buyer Requirement (block) at all. Some enable it but at more lenient parameters than the strictest level of blocking anyone with 2 in the past 12 months (some leave it at the defaults which are the lowest number for each parameter--2 strikes in the past 1 month--some long-time sellers haven't updated it from the old maximum timeframe of 6 months, and some for whatever reason choose to give more than second chances--the choices go up to 5 strikes in the lookback period).

So for the strictest level you will no longer be blocked by any seller (for that reason anyway) 12 months (and 1 day) after your second to last strike was issued (I know eBay no longer uses that term but it's a lot easier to type and comprehend than what the PR types decided eBay would call it). For those who don't have it set you can buy right now (assuming no other issues, such as running into your buying limits or another Buyer Requirement by that seller). For any other combination of x strikes in y months they will not apply to you when your xth to last strike is older than y months.

disneyshopper · Answer

If you have failed paying within 4 days on 2 or more listings, the sellers can BLOCK buyers with 2 or more unpaid transactions from bidding on their items. That block will last for 12 months until you only have 1 unpaid transaction remaining. You can double check by going to your Purchase history and scrolling down to unpaid transactions.