Unfair Seller

Question

After a successful bid the seller proclaimed a big eBay foul up. Declaring the item I bought was no longer available and returned my money. Now the same item by the same seller is listed again. Scam? Fraud? Donâ€™t know but Iâ€™ve been wronged.

woodland_gnome · Answer

The seller already got a "defect" when s/he cancelled the transaction for that reason. That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).

You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).

Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.

lady_madonna · Answer

@51ford69

You can report the seller:

https://www.ebay.com/help/action?topicid=4022

Select "The seller has violated one of eBayâ€™s policies"

Then "Seller doesnâ€™t want to complete the sale"

In the details you can state that the seller relisted the item for a higher price.