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Unfair Policy Violation
I had a plush taken down because the company that makes the plush has a recall issue with a battery in a different model in Great Britain. I've tried to explain this through the appeal and the chat bot, but I got denied with the appeal and the chat bot kicked me out. I called customer service and the computer wouldn't let me go any further. I know it's just a dumb stuffed animal and I shouldn't be wasting my time on this, but it's made me angry. My model has never had a battery. It's just a normal stuffed animal. There's nothing wrong with it, except the ebay software is rejecting all plushes of that brand. Is there any way to lift this policy violation for the brand overall?
