Underestimated weight on package
My scale was way off and product weight miscalculated. Customer already paid shipping based on wrong weight. How can I pay the difference and get updated shipping label
1 comment
My scale was way off and product weight miscalculated. Customer already paid shipping based on wrong weight. How can I pay the difference and get updated shipping label
shipscript
·2 years ago@tmtbooks
If you have already purchased a label, you will have 5 days to void it. You can purchase a new label for the correct weight. A refund may take a few weeks. More info here:
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157#section6