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Undelivered books .. eBay sucks !!
I ordered two books recently and did not received them . I called eBay to alert them and was told they would open a case. eBay looked up information the driver provided as to the delivery ,but found nothing useful as to where the item was left, except to say the items were delivered. There was no pictures , no description where the package was left. I was told to wait a few days for the seller to respond. Then two days later I received an email from eBay saying that the case was close. They stated that they were satisfied after speaking to the book sellers .. yet no information as to were the package was left. Is this the way eBay handles their customers, by calling them liars and providing no proof to back that statement up.?
mr_lincoln
Mentor8 months agoHI @zann111
Unfortunately, you have fallen prey to the False tracking number scam. You filed a claim through eBay that you did not receive the item but since tracking showed it was delivered, they ruled against you.
You need to get a document from the Post Office stating that the package was not delivered to your address and then contact eBay with that information to prove delivery confirmation was to a different address than yours. Make sure you tell eBay it was a False tracking number scam.
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