Unaware fees

Question

Can I get credit back when I accidentally end a bid? I was unaware of the fees involved.

comics-scifi-collectibles · Answer

@alenagarcia eBay does charge a fee based on the highest bid if you end an auction early with bids.

eBay doesn't like sellers to cancel auctions with bids as it disappoints buyers. Canceling sales with bids can also lead to account restrictions.

Always start auctions at a price you will be happy with if you get just one bid.

You can try contacting customer service and see if they will give you a one time fee credit or not.

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

woodland_gnome · Answer

"Unaware of the fees" and "accidently end" are not the same thing.

It is specifically against the rules for a seller to cancel all bids and end the auction early without a winner IF it is because s/he deliberately set the Starting Price lower than s/he was willing to sell for, and it hasn't reached that high. This is considered fee avoidance because eBay charges a substantial fee for sellers to have a Reserve Price so they aren't promising to sell as low as their Starting Price.

But there are legitimate reasons why a seller would have to do so, and a few years ago eBay got tired of having to divine the subjective intent of a seller who took that action, so it adopted some procedures that make it less attractive to do so with that intention: it can only be done before the countdown reaches 12 hours AND it charges a fee (the FVF% for that seller in that category times the highest cancelled bid) when s/he does so (at least in the beginning with the first such fee per calendar year waived to allow for the very occasional legitimate reason for doing so; this may not be applicable anymore but if it is your first time in 2024 it's worth contacting Customer Service using the Help and Contact--"eBay Help" on these community pages--process).