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Unauthorized seller
I purchased a new fitbit charge 4, 2/5/25 & activated it in Aug(I didn't need it immediately when I purchased it). After 2 days it died, put it on charge & it was dim, tried a hard reboot, nothing, died a day later. Im trying to go through fitbit but they said the seller is not an authorized retailer! So now I'm fighting with the protection plan I purchased. How do I get my money back?
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