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Unable to send message
 I’ve been trying to message the seller and I keep getting this message from eBay. I’ve tried going to their help section (useless) and haven’t gotten the assistance needed to resolve this issue. I’ve waited a day like the message says however still get this message and am unable to contact the seller.
5 comments
evry1nositswindy
Mentor2 years agoMy question would be how many messages have you sent?
eburtonlab
Mentor2 years agoGo to the seller's feedback or profile page, and compose a new message there using the Contact link.
If prompted for an item number, choose "not about an item".
house*of*paws
Mentor2 years agoHi @shadowhunter001
Try using the ‘Contact member’ link in the seller’s feedback profile. [The message won’t be associated with any item.]
mr_lincoln
Mentor2 years agoHi @shadowhunter001
1. Try a different browser (for computers)
2. Clear cookies, cache, browsing history, shut down and restart (for computers)
3. If using the phone app try uninstalling then reinstalling it.
4. If using the phone app try a computer
disneyshopper
Mentor2 years agoYou are not a new member, so I do not think you should be receiving this message. Since you are still getting the message on the next day, I suggest reporting it here:
https://community.ebay.com/t5/Technical-Issues/bd-p/technicalissues-db