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Unable to select shipping or return policies when revising or creating a new listing.
Summary: dporschepartsman is experiencing a technical issue where they cannot select shipping or return policies on their 18,000 listings. Despite trying multiple browsers and clearing cache and cookies, the problem persists, and they've opened IT tickets without resolution. This issue is impacting their business, and they reference past similar cases to underscore the problem's recurrence.
Starting last Monday, August 31st, when revising or creating a new listing on all 18k listings we have, we are unable to select any of our business policies for shipping or returns. The dropdown menu that was previously there does not show any of our policies anymore. We have tried using 4 different browsers, cleared cache and cookies, and opened up 2 IT tickets over the phone with no results. As detailed by these 3 posts below, these sellers had the same or similar issues to me last year. Please help with this issue as we are unable to list anymore items and our business is being impacted by it.
